What people say?
We are finding the service very helpful for my elderly mother, who does not have dementia but does have severe mobility issues. The two carers who are alternating in looking after her are both kind, practical and hard-working and we now could not manage without them. This service is allowing her to remain at home which, without it, would no longer be possible.
Very good service from the moment of contact, to when my mother had to go into a home as her needs were too much for home care. My mother stated what she wanted in a carer and these requirements, (including someone with a sense of humour!) were all met. Suitable ladies came for 2 week blocks and took care of my mother in a friendly and caring way. When her care needs got more demanding, the extra assistance was carried out professionally and took on a more formal recorded nature as the carers had to help with her medication, whereas previously my mother had self-medicated. When one had to leave due to her own mother’s passing, the agency had a replacement with us the next day. My sister and I live locally so we were popping in a lot and never had cause to worry. Very pleased to recommend this agency!